Privacy Policy
Your privacy is important to us. Learn how we safeguard your personal data.
1. Information We Collect
We collect personal information that you share with us during bookings, registrations, or enquiries. This includes names, ages, emails, mobile numbers, travel preferences, and identification copies (for Inner Line Permits or border passes).
2. How We Use Your Data
We use your personal data to execute reservations, process secure payments, apply for government permits, assign transport operators (SUVs), send transaction invoices, and provide booking update notifications via email or WhatsApp.
3. Information Sharing
Diora Holidays shares booking details only with necessary third parties (hotels, local drivers, checkpost permit bureaus). We do not lease, trade, sell, or rent your personal information to third-party marketing networks.
4. Data Security
We implement strict secure sockets layer (SSL) encryption protocol across all checkout screens. Payments processed via Razorpay are protected in compliance with Payment Card Industry Data Security Standards (PCI-DSS).
5. Cookies and Logs
Our site uses cookies to enhance session navigation, retain preference selections, and analyze traffic volumes. You can manage or disable cookies inside your browser preferences at any time.
6. Your Rights
You have the right to request updates, edits, or deletion of your profile details from our records. To submit a data removal request, contact our security desk at support@dioraholidays.com.